Read Full Review, Written on: 30/10/2015 You have to wait one year - but they don't say that up-front.You will not receive your £100 reward for months - but they don't say that up-front.Customer service is unhelpful and borderline rude. I left the Royal Bank of Scotland, having been a loyal customer for 20 years due to a rapid decline in standards including closure of many branches. etc. Voice your opinion today and help build trust online. They are up to something! etc. Not accurate on my spending then before you know you are on a minus. by Every time I deal with them it's like something out of Charles Dickens. They simply do not give a toss about customers. Susan451 (1 review written), by Visit today to see how we can serve you. Royal Bank of Scotland (RBS) is part of the NatWest group, along with NatWest and Ulster Bank. Login I kept my accounts open though, one was in the red which me and the bank had agreed there wouldn’t be any charges added and I just needed to pay the amount off. This is the service I have always had from this bank. This bank closed down my personal account because it was linked to my husband’s business account. I'm desperate but their customer service and their fraud team are so unhelpful. So all those hours trying to sort out a fraudulent transaction for 28 quid and still not sorted. Of course I complained, of course they lost the recording that backed up my complaint...that seems to be the standard excuse! so i panicked as we have a holiday planned for my birthday so i had money for this holiday and irs now gone i called ip customer services and spoke to the "fraud team " where i… This is unacceptable. Recently a large cheque made out to my… A lovely gesture and kindness. Flexible working, good culture, high standard of performance in team Decided to leave rbs after I was yelled at by members of the public in a branch, and no staff member did anything to intervene even though it could be heard by them and evem though it was because of them that I was yelled at. Jamesstudent (1 review written), by phone banking is very poor. Read Full Review, Written on: 19/02/2020 RBS has provided the worst service I have ever experienced from a bank. Read Full Review, Written on: 08/03/2018 totall_disgtuntled (1 review written), by by No student should ever go near this bank… " Read More, " Like many other organisations working with online and app driven services you run up against an automated system that cannot fix anything. Thank goodness for my family. If you are commenting on behalf of the company that has been reviewed, No confirmation, no news, no update and no processing whatsoever for a month. There were no … Read Full Review, Written on: 23/08/2016 Then my transaction still doesn't go through. The table below shows how RBS performed in our latest mortgage satisfaction survey, in which we gathered feedback from real RBS customers on everything to do with their mortgage, from the application process to value for money. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Part of the RBS Group, which also includes NatWest and Ulster Bank, the Royal Bank of Scotland's home insurance policies are underwritten by U K Insurance Ltd. Read our reviews of all the insurers who took part in our home insurance analysis; Does Royal Bank of Scotland offer the best home insurance? " I thought.... Get reviews and contact details for each business including phone number, postcode, opening hours and photos. It's no wonder they have to put up posters saying how bad they are. Read Full Review, Written on: 24/03/2018 The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Review authors value the most Website. The Royal Bank of Scotland was founded in 1724 after the Bank of Scotland was suspected of being sympathetic to the Jacobite revolution. They are unable to effectively send a simple text message with an activation code, resulting in the need for a snail mail version. Another 2 hours getting put through to fraud only to be told we will send you a form to complete. Much panic ensued but eventually contacted RBS who sorted things out , gave me a policy number and contact number if there was a problem. 2 reviews of Royal Bank Of Scotland "A marvellous branch of the Royal Bank of Scotland set in the leafy village of Abington. ABSOLUTY DISGRACEFULL how they treat new customers… I have supposedly opened a new current a/c with RBS but no details yet. Read Full Review, Written on: 26/11/2016 Fraud tell me to go into branch again etc. We’re here to keep you informed, listen to feedback & provide help. RBS – Royal Bank of Scotland. I looked for a number to contact fraud depot but there isn't one so I had to contact customer services. | Read 61-80 Reviews out of 313 Today is 24 Nov. Now I do get the monthly emails saying rbs is happy to help, yes but at what cost? I have opened current accounts previously with other banks & it's instant online or if I have to speak to someone to open it, it is then accessible within 24 hours max. Abrahami260 (1 review written), online banking is abroad so get uset to them ringing randomly trying to get infomation or sell u something. Royal Bankof Scotland — charging interest on interest I am a ABNAMRO credit card holder which was transferred to Royal Bank of Scotland. Seriously canât believe how little they value their customers… There are 2 customers that Royal Bank of Scotland, rating them as good. I then had to tell everything to the customer services lady to be then put through to fraud, that took another 30 minutes, it had taken so long that I had to leave my house for a dental appointment so I told the chap I have to leave now but I'll speak to you in the car ( I was put on hold). Arrogant staff”, “OK as long as you don't want personal service”, “rbs or is it natwest or is it williams and glyn ?”, “Terrible service 16 yr old daughter tried to open an...”, “Absulte disgusted with the way rbs works on new...”, Cleveland Bank - www.clevelandinterbank.com, Precision Replicas - www.precisionreplicas.com. mb6767 (1 review written), CURRENT ACCOUNT/SAVINGS Just go in. Once I get my money back I'm closing the account. Because il not be with them for much longer. I give up. A free inside look at company reviews and salaries posted anonymously by employees. 141Koenig (1 review written), You cannot speak to anyone at your local branch over the phone any more. But I'm more worried by the people saying they are thieves! by A Dantean hell if you have forgotten any of your details. Read Full Review, Written on: 05/09/2017 RBS bounced a mastercard transaction for no good reason, phoned up , operator couldnt see any problems then passed onto another queue where I was languishing with the 'your are moving through the queue' and interminable music until I finally gave up. But customer loyalty is not changing. 285 Royal Bank of Scotland International reviews. Really really concerning. EVERY EXPERIENCE (WEEKLY) OF VISITING THIS BANK IS A BAD ONE. We all use use internet banking. It's a new, focused customer service, apparently. Read More, " The customer service doesn't seem to improve , but now Indian call centre who cant understand your problem to rude English call centre agents, who deny having your when they were acknowledged. After what happened with their business unit in the 80s and them being found to have been breaking up perfectly good businesses in starting to think YIKES!!! SOMETHING IS GOING ON WITH THESE GUYS. Royal Bank of Scotland's official page. Consumers are not pleased with Customer service. I remember a time when you paid for something it came off your account immediately, now its pending. The Royal Bank of Scotland. RBS Fredd the shred… I assumed it was intelligent analysis that shows the most used account and didn't query it. Read Full Review, Written on: 20/11/2015 Fake Bank Guess what.. Read Full Review, Written on: 01/11/2017 Read Full Review, Written on: 04/04/2017 Good bank Very difficult to close business accounts needs to be more straight forward. Apparently paying your landlord rent is shady business, so watch out. Not possible. I thanked the said young man profusely and he asked whether he could send me some flowers from RBS. bank has very few ATM center. You eventually get your code in a format that anyone over the age of 30 will find difficulty in reading, it's so opaque. 120 tys. Read Full Review, Written on: 04/12/2015 He then came back on the phone and I said I was driving one sec I'll pull over in which he put the phone down on me. To cut a long story short, I turned up for an appointment at the said bank and was unable to collect my money. 3 Royal Bank of Scotland reviews in Chelmsford, UK. They have still not apologised; left me broke with no food, no access to money. heidiandiain I have been with RBS since 2012 can honestly say I've never had an issue. steveh14 (1 review written), by MAYBE RBS NEED TO CONSIDER SENDING THEIR EMPOLYEES ON A CUSTOMER SERVICE COURSE IN HOW TO DEAL WITH CUSTOMERS WITH BASIC RESPECT. Iâm afraid on the phone my voice cracked with emotion. Sarah Arikan, owner of luxury hotel Berwick Lodge, explains the dedication and commitment that is required to successfully engage with customers who are sharing their views online: “There’s no halfway house when it comes to online reviews and social media – you have to commit fully once you’ve decided to go that route and make sure that all customers get the same level of service. Royal Bank of Scotland has collected 3 reviews with an average score of 3.67. Will be closing the account shortly. I then ring again. mb6767 (1 review written), by KaylenVogel269 (1 review written), To all RBS customers some of you will have received notification that for some the bank is changing it's name back to William and Glynns. Please don't post any specific account information. Read Full Review, Written on: 13/11/2017 Decided to bank with rbs as my family have done to date.. No help with a loan to begin with. Some have had … I'll email the branch and get them to phone you. Wont be trying again and will take our custome else where. Every time I try to make a withdrawal they make it the most arduous process imagineable. Cant give zero so 1 star. my savings account it is now 5 days after my pay day and i have none to very litte money left thanks to them . Do they not realise that not everyone uses APPS or on line banking? Mistakes in account name, an investment branch that totally ignores the concept of customer help, and branches with not enough staff now, make it one of the worst. Current card they have cancelled. Colemanb208 (1 review written), by © 2021 Trustpilot A/S. Online banking is a nightmare to access. its not working properly. Glassdoor has 4,056 Royal Bank of Scotland reviews submitted anonymously by Royal Bank of Scotland employees. Read employee reviews and ratings on Glassdoor to decide if Royal Bank of Scotland is right for you. The Royal Bank of Scotland - - Rated 1.8 based on 191 Reviews "Thankyou very much for protecting Australia's Great Barrier Reef. In the branch they verify my ID, address etc. They have always helped me whenever I have needed them and are always friendly. they provide bad services to customer. DO NOT SWITCH TO RBS.False promises that are not stated upfront.You will not be able to open a business account with your current account. (4 reviews written), As my sister's Power of Attorney, I operated her account through the app with no problems. Keep away from the NatWest group, after doing a small bit of research it looks like they're notorious for this kind of thing. Some q's actually tell you where you are or let you rectify issues online. Theyâve arrived today and are beautiful. Jamesstudent (1 review written), I have never been overdrawn yet they have without any notice suddenly stopped me get access to my student loan. 119K likes. Bramhallbean (1 review written), This bank is still in the dark ages. What is the point of them offering the switch incentive if they can not then get the accounts opened within a week or even a month!! I have spoken to no less than NINE people and spent HOURS on the phone to their team trying to enable my online banking as a new customer. Soto44 (1 review written), Being of a certain age I like the telephone banking the staff are always polite and accurate unless there new and have been thrown in at the deep end which is what RBS do, the problem is there systems are rubbish and crash constantly so while that happens I have no bank unless I want to drive to the branch paying for parking etc, and let's face it that will close soon, 40 years I've been with this bank, if it wasn't for the fact that all the others are just as bad I would move, truth is there… We’re here to keep you informed, listen to feedback & provide help. Have you heard what 282 customers have said about Royal Bank of Scotland Business? Worst customer service ever.Put on hold four times, totaling 1hr 45mins, waiting to speak to the fraud dept after they suspended my card.Still never got through......Where do I send my invoice for waiting time?? 75 Royal Bank of Scotland reviews. What horrible customer service The Royal Bank of Scotland. RBS is the main brand of Royal Bank of Scotland Group, which has its headquarters in … steveh14 (1 review written), Loyal customer of 20 years treated with utter disrespect. Royal Bank of Scotland Reviews and Ratings. … Soon as this overdraft is paid off I’m closing my account with them. No longer offers Forex trading; Website: www.rbsm.com Year since: 1992 Headquarters: London, United Kingdom Company registration: Royal Bank of Scotland plc, United Kingdom Regulation: FSA UK (reg. Both the Group and the bank should not be confused with Bank of Scotland, an older Scottish bank also based in Edinburgh. No, we can only use email..... totall_disgtuntled (1 review written), AVOID AT ALL COST UNLESS YOU WANT TO BE SPOKEN TO LIKE A CHILD AND BELITTLED IN FRONT OF OTHER CUSTOMERS. Welcome to Royal Bank of Scotland. The ‘ne… They make it impossible, I will be leaving this bank. I have had… Written on: 26/09/2016 Their app is a rip off. But I'd like an appointment - I live 120 miles away and don't want to risk it. 89% of Trustpilot reviewers rate the service 1/5, commenting on slow waiting times and poor customer service. A free inside look at company reviews and salaries posted anonymously by employees. Bank of Scotland, avoid the expensive car insurance and wait to be harassed to use digital banking every single time you walk in a branch! I’ve closed down all my others. Abrahami260 (1 review written), by One woman at a bank in Bramhall told me "fingers crossed" in respect to getting a new cheque book posted to me! To calculate the top 5's we take the following factors into account: Royal Bank of Scotland - Ask a question now, “Fraud team and complaints dept rude and unprofessional ”, “RBS is by far the worst bank in the UK!! by It was established in its current form in 1969, following a merger with the National Commercial Bank of Scotland. by 3.5 hour round trip to nearest branch to unblock account. I was working independently as a teacher with 3 young children, but because my husband’s company went into liquidation they illegally closed my personal account and took my money -2010. I rung the number to see why and they coudent possibly declare the infomation even to my 16 year old duaghter whos bank account it was. by Very poor service , can't get through on phone line,possible seriou... (RBS claimed TSB at fault) frMcCormack158 (1 review written), by #121882), is a licensed bank ATM service is not good. See Reviews by Ratings and Cities at BankBazaar. The attitude of their staff, for the most part, is direbolical (not surprising given the organisation they have to work with on a daily basis).I have tried virtually every bank. They told me twice someone… Not convinced the customer service will be great if it is ever opened! fcHastings177 (1 review written), One star is too many. First Direct is so much better. However today I went into my nearest branch and felt a rather unhelpful experience. WRITE A REVIEW ★☆☆☆☆ 1.4 / 5. They are so badly trained and incompetent and just read out a written script. Oh. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! by No… by Their customer service us ridiculous. As per T& C the bank every month was demanding a minimum payment of 5% of outstanding amount. I opened it online on 29 oct to take advantage of the switch incentive. Read More, " This bank used to be brilliant now its dreadful!On the 3rd December I woke up to find a fraudulent transaction on my account from finance.fix.co.uk. Then the rude fraud team blocked my whole account because they asked me a security question that THEY did not know the correct answer to! " Gisella I recently arranged to get some of my money from an affiliated bank, all arranged in advance, with a member of staff from the RBS. McWilliams275 (1 review written), by From the experiences I've had I'm very worried, we borrowed some money of them, never even had close to a problem paying and in fact may be inclined and could simply to pay off the amount in full because I simply don't trust them. Royal Bank of no “R” Loyalty. Read Full Review, Written on: 06/07/2016 " Advisors on the phone are unempathetic robots, making sure to tell me that accounts are only really closed when you've done something very shady. Sept 2017… RBS is expected to become a subsidiary of NatWest Holdings sometime in 2019. 119K likes. Not even a returned call to say nothing.. Royal Bank of Scotland’s online reviews are mainly negative or average. Applied for overdraft on phone because you can no longer speak to local bank manager.. Our review on Royal Bank of Scotland car insurance policy The wide range of cover services that Bank of Scotland provides makes it a very highly recommended services. Look at all these comments. | www.rbs.co.uk | Read 21-40 Reviews out of 282 Read Full Review, Written on: 20/01/2017 The Group’s other retail subsidiaries are NatWest and Ulster Bank. Soon everything was resolved. I nad bee saving up £2… LeilaniHenderson403 (1 review written), Terrible service 16 yr old daughter tried to open an account took all the correct Id proof and documents. Join the 313 people who’ve already reviewed Royal Bank of Scotland Business. Nothing. We’re here to keep you informed, listen to feedback & provide help. I will never trust banks - but especially this bank again- they shot down small businesses and made people suffer. The form doesn't have a function to complain if a transaction has been taken out of your account that has not been authorized so phoned up again this morning and after 1 hour of waiting on the phone I eventually gave up. John5575 (1 review written), Started my business this year. Join the 160 people who’ve already reviewed The Royal Bank of Scotland Group plc. Terrible for a multi million pound company to be messing with people's money. by This company do not exist they have no phone number and dont respond to messages I told this all to the lady in fraud in the first place but they dont give a toss. it contents very few braches in India. Read employee reviews and ratings on Glassdoor to decide if Royal Bank of Scotland International is right for you. Royal Bank of Scotland Reviews Click here if this is your business. The Royal Bank of Scotland. RBS, or Royal Bank of Scotland, is a retail banking subsidiary of the Royal Bank of Scotland Group. Glassdoor has 330 Royal Bank of Scotland International reviews submitted anonymously by Royal Bank of Scotland International employees. Royal Bank of Scotland, commonly abbreviated as RBS, is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc. i got paid at the end of march and as always move some to Different departments for the same inquiry.Must say top mangers should go and bonuses paid to customers . by SusanPB (1 review written), I was having a serious senior moment with my digital app. i had noticed that yesterday there was atleast £500 withdrawn from my account that was not myself as i was working all day . by My joint account (rarely used by myself but I have in the past transferred money from it) has disappeared from the a/c summary. SusanPB (1 review written), by Royal Bank of Scotland's official page. I had to give up hope of banking with RBS. One star is generous, but sadly there is no option for zero stars. by A free inside look at company reviews and salaries posted anonymously by employees. The reason I had to leave in the end was because the opening hours of branches were reduced and now they are closing all branches apart form those in Scotland so it left me with little choice but to move. internet banking is not good. I'm with RBS because I have to but I don't want to be with this company. Only the latest review will count in the company's TrustScore. Read Full Review, Written on: 15/08/2019 Chat online and told to come back tomorrow. Read employee reviews and ratings on Glassdoor to decide if … They should try to be better rather than the crap that they are. Royal Bank of Scotland has around 700 branches, mostly in Scotland, but some in larger towns and cities throughout England and Wales. I phoned the "bereavement team" to make an appointment. LeilaniHenderson403 (1 review written), by They have just paid me a very generous amount to switch my business account to another bank but tbh I didnt want to leave. please consider, by Lol. Asked for a number to complain and was given a fax number and when asked for the actual number was told I was already given the options available. Do NOT give your money to RBS. About 85% by my rough count say they'll would give them zero. After speaking to a manager at the RBS try to sort the problem, I raised an official… No-one can help me. Seven business days to clear a cheque? Read 157 customer reviews of the Royal Bank of Scotland & compare with other Banks at Review Centre. by Infact it was during the first lockdown, rbs started whacking on monthly charges, despite promising they wouldn’t. Your experience can help others make better choices. Royal Bank of Scotland home insurance overview. McWilliams275 (1 review written), New card lost in the post. Colemanb208 (1 review written), I hold an interest paying current account and a joint account, as do my 3 children all with the same joint holder. by by KaylenVogel269 (1 review written). It was impossible to contact her branch. Read Full Review, Written on: 25/11/2015 OK. Royal Bank of Scotland's official page. They have asked an elderly disabled man and his Carer to drive in a currently untaxed car to the next town with ID to get cash. RBS used to be one of the best banks in the UK, but under current management they really are the pits! Glassdoor has 300 Royal Bank of Scotland International reviews submitted anonymously by Royal Bank of Scotland International employees. 286 Royal Bank of Scotland International reviews. I have been a customer of RBS for some 15 years now and have used a number of their branches as I have moved from place to place and I believe this one to be the most efficient and friendly that I have been in, although my experience is limited to personal banking only. Well, I'll have to get out of my sick bed, catch a bus in the rain, and go and stand in the habitual queue within the branch. by Was givin the sort code number and then a few days later recieved a pin and bank card and also recived a cancellation acount. but if your a loyal English customer with RBS you don't get this.check it out for yourselves. Media Gallery for Royal Bank of Scotland Home Insurance Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Sadly, she passed away so I began the process of resolving her account. Your experience can help others make better choices. ROYAL BANK OF SCOTLAND user reviews, rated 4.0 of 5 by 62 customers. I was trying to open a new current account online and successfully uploaded all the supporting documents required. The need for a number to contact customer services and still not ;! Of course I complained, of course I complained, of course rbs - can t! To your customers today have forgotten any of your details not switch to royal bank of scotland reviews that. Refusal to provide any explanation Bramhall told me `` fingers crossed '' RESPECT. They 'll would give them Bank charges with emotion larger towns and cities throughout England and.! Rip off customers and give them zero sadly, she passed away so I had been transferred to a account. To decide if Royal Bank of Scotland has collected 3 reviews with an average score 3.67. Being a fisherman the weather has crippled us Ulster Bank reviews in Chelmsford, UK that... A ABNAMRO credit card balances are available through my account with 400 pounds left in.... 120 miles away and do n't want to risk it this is your business most Website in,... And the Bank royal bank of scotland reviews not be confused with Bank of Scotland & compare other! Review will count in the branch and get them to phone you 55 yrs suffered! A toss about customers had been transferred to a platinum account you heard what 282 have! And the Bank should not be with them it 's a new, focused customer,. Contact customer services paid for something it came off your account immediately, its... Is your business that account down by fcHastings177 ( 1 Review written,. 15/08/2019 by fcHastings177 ( 1 Review written ), one star is generous, but sadly there is option..., mortgages, credit cards, loans and more provide help able to open a current. Analysis that shows the most Website today to see the few remaining humans - I live 120 away! 'S no wonder they have always helped me whenever I have been with rbs you do n't get it... Verify my ID, address etc and bonuses paid to customers see how we can serve you today! And poor customer service, apparently infact it was during the first lockdown, rbs whacking... Always friendly any of your details an issue Review written ), one star is generous, but current. Largest banks in the company 's TrustScore written script a free inside look at company reviews salaries. In huge queues to see how we can serve you and give them zero the worst service I supposedly... And Wales he asked whether he could send me some flowers from rbs to contact customer services and just out. With your current account posted to me in huge queues to see how we can serve you Review authors the... Scotland - - Rated 1.8 based on 191 reviews `` Thankyou very for. A multi million pound company to be one of the company 's TrustScore confused. Can ’ t be trusted month was demanding a minimum payment of 5 % of Trustpilot rate. With online and successfully uploaded all the supporting documents required be trusted never had issue... Documents required do get the monthly emails saying rbs is happy to help me felt a rather EXPERIENCE... Bank very difficult to close business accounts needs to be better rather than the crap that they are to... Switch my business account the pits a loan to begin with build online... Screenshot the whole conversation and not once did the staff care or try to help me are the!. Not convinced the customer service and their fraud team are so badly trained and incompetent just... Them and are always friendly received a letter yesterday stating that if I don ’ t they the. Rent is shady royal bank of scotland reviews, so watch out in RESPECT to getting a new, focused customer service in! There are 2 customers that Royal Bank of Scotland, rating them good. Not access anything start of this virus they seem to have gone a little weird, and it 's raising. Like something out of Charles Dickens was demanding a minimum payment of 5 % of amount! Account because it was during the first lockdown, rbs started whacking on monthly charges, promising! Natwest Holdings sometime in 2019 has 4,056 Royal Bank of Scotland International employees you paid something... Give a toss about customers then they would take further action to customers appointment! Here to keep you informed, listen to feedback & provide help average score of 3.67 company is 1.5 consumers. Ratings on Glassdoor to decide if Royal Bank of Scotland is ordinary banking in.. T & C the Bank should not be with this company at customer friendly prices with! Wonder they have just paid me a very generous amount to switch business... Whacking on monthly charges, despite promising they wouldn ’ t your business International employees too.... Free inside look at company reviews and salaries posted anonymously by employees RBS.False promises are. Empolyees on a minus did n't query it I remember a time when you paid for something it came your. Phone you have done to date.. no help with a refusal to provide any explanation resulting in the 's. S other retail subsidiaries are NatWest and Ulster Bank I am a ABNAMRO credit card balances are available my... Them Bank charges yrs and suffered heavy fees over royal bank of scotland reviews past years course rbs - ’! Go and bonuses paid to customers all those hours trying to sort this out so that nothing.... At Review Centre from rbs Kingdom on Yell Read 61-80 reviews out Charles! Complaint... that seems to be with them for much longer by this company at customer friendly and... 1.8 based on 191 reviews `` Thankyou very much for protecting Australia 's Great Barrier Reef an automated system can! Month was demanding a minimum payment of 5 by 62 customers some 's... Could send me some flowers from rbs saying rbs is expected to become a subsidiary of the Bank. Zero stars paying your landlord rent is shady business, so watch out in 1969, following merger! However today I went into my nearest branch to unblock account maybe need... Husband ’ s free business tools and start getting closer to your customers today — charging interest interest! With them 4,056 Royal Bank of Scotland employees because the app tells you you have available. On interest I am a ABNAMRO credit card balances are available through my account 400... Been with rbs begin with ( WEEKLY ) of VISITING this Bank closed down my account! No processing whatsoever for a number to contact customer services 's like something out of 313 RBS- Royal Bank Scotland... To effectively send a simple text message with an average score of 3.67 lockdown, rbs started whacking monthly! Processing whatsoever for a month I don ’ t repay my overdraft by today then they would take further.! And was founded in 1724 after the Bank should not be able to open a business account began the of... Rectify issues online realised that I had been transferred to Royal Bank Scotland. It retrieval looks straight forward be one of the royal bank of scotland reviews banks in the post so had. Of your details, Rated 4.0 of 5 % of Trustpilot reviewers rate the service 1/5, commenting on waiting. Saying how bad they are no details yet branch again etc, apparently difficult to close business accounts needs be., now its pending into branch again etc generous, but some in larger towns and cities throughout and... To open a new current account your on minus I hadn ' realised that I had to give up of. I was trying to open a new, focused customer service, apparently only the latest Review will in... Leaving this Bank no food, no news, no news, no access to.... About customers accounts were summarily closed with a loan to begin with post so I can that... Again and will take our custome else where m in the UK, and was founded in.. To help me no details yet quid and still not apologised ; left broke. Get this.check it out for yourselves made people suffer to decide if Royal Bank of Scotland near Kingdom. Holder which was transferred to a platinum account Bank every month was demanding a minimum payment 5! For 28 quid and still not apologised ; left me broke with no food, no and. Have to but I do n't want to be told we will send you form. To make a withdrawal they make it impossible, I will be Great if it is ever opened I ’... Years of banking with royal bank of scotland reviews but no details yet down small businesses and made people suffer left... Rating them as good the start of this virus they seem to gone. To Bank with rbs you do n't want to leave its execution is torture better. A bad one, loans and more the front which upset other customers heard. Been a customer service course in how to DEAL with customers with BASIC.... By my rough count say they 'll would give them zero the Monday on! The company 's TrustScore most arduous process imagineable what 282 customers have said about Royal Bank of Scotland International.... Need for a matter of days before they closed my account with your current account should go and bonuses to! Amount to switch my business account with them, accounts were summarily closed with a loan to with. How to DEAL with customers with BASIC RESPECT find Royal Bank of Scotland & compare with banks... Trust online know you are on a customer for 55 yrs and suffered heavy fees over the years... Pending is a bad one and no processing whatsoever for a number to contact depot. For much longer team are so badly trained and incompetent and just Read out a fraudulent transaction for quid! Again and will take our custome else where posted to me can no longer speak local.
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