I've never been treated so poorly by the Mgr. The program was launched at 34 locations in 2021. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Desired outcome: They kicked my special needs 3 year old grandaughter out for not wearing a mask! My family member luckily get only one 15 minus brake a day! Also, the new perks, pro perks, fuel perks thing is so complex and confusing. He blewup at me " i was just trying to help" i said in a very rude way! I have proof in black-and-white. I suggest that customers avoid this location as long as this individual is working here. You sure have your priorities straight. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Share your photos and videos with others to prove the truth of your words. are fuel perks now state secrets? I have been in the consumer rating business for many years and never seen it as bad as this before. I. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . User; Business User; . Giant eagle unwilling to offer anything related to customer care. I have made 3 complaints to your service department about the condition of your in store wheelchair. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Working for curbside sucked. The store manager Brandon did nothing! Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Phone number +1 724-942-2802. Desired outcome: I have been going back and forth with customer service about a $10 bonus perk i never got. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Annette S. So I went to the self-checkout, and there I was harassed by two other employees. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. I shall not go back to them. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! I did so and spoke with 3 representatives and opened up a case. Disgusted I found a grey looking mealworm. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. It was for curbside pick up. The kitchen manager needs fired. Absurd! Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. i do the shopping for the household,he picked ip the advantage card. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Be the first one to write a review. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. They were absolutely the worst. Please get rid of this person. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. 1.0. Shed light on the availability of medication needs brought to someones attention. They are not authored by Glassdoor. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I and others I've seen pick up the paper bags and the handles tear; bag falls. Theres no reason I should be getting the runaround like this from a big company like this. WHY would you allow such a sick person to work and spread germs to your customers???? something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. This will surely increase the credibility of your complaint. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Early History. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. everytime i go theirs always issues! Nov 25, 2022, 12:13 PM PST Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. For example, pharmacy business hours are 8a-8p. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. 5.0. Please update the website to indicate when a service is not available during regular business hours. In hopes to fix this issue for me and other customers for future. Companies can ask for reviews via automatic invitations. It goes against our guidelines to offer incentives for reviews. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. They can't because it's simply laziness. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . If y'all know what store this is then you know what goes on there. I would like to be refunded for the costs of the product I never got. Highly disappointed! Your self check out is hardly a convenience. Getgo employee do not have lunch break in 2 years. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. As a matter of policy, BBB does not endorse any product, service or business. Wide selection of private brand goods. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. You can use the phone app to let them know you are on your way. This review was chosen algorithmically as the most valued customer feedback. I'll go to Kroger's from now on. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The cake had an image I had selected from your website. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! thanks for the listen. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Desired outcome: 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. That's just plain irresponsible and rude. Check out machines worst than Kroger's attendent had to be called 4 times She didn't know how to remove it. DONATE NOW! Immediately a woman who works there came over and started bagging my items while I was scanning them. Extremely poor customer service at #43 township of pine market district. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. I gave her the substitutions and one additional item. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Ripoff Report Needs Your Help! Is this your company? We would like to show you a description here but the site won't allow us. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. The most common ethnicity at Giant Eagle is White (74%). Desired outcome: Poor quality produce for the price I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Recent Google Reviews. We pulled up behind a car and waited 20 minutes! This pack was so dried out, and the breading so hard, that you could hardly eat it. I just don't understand how this could happen. This is certainly an attempt to get people to switch to the new MyPerks program. but they want to play that silly "security reasons " game. What happened to integrity and company loyalty. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. The language that was heard today with the front of the store staff was horrible. I think that's obvious, Dec 7 2022 BBB Business Profiles generally cover a three-year reporting period. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Need a loyalty card to self check out Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I am actually highly disgusted with this kind of customer service and hope this won't continue . Ray Saunders 614 i don't have a complaint as much as need advice. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Kroger's parking lots are always full. I was told I would hear back in 2 to 3 weeks. they had no problem refunding my fuel perks then. Management also doesn't know how to utilize people to their best ability. It's more of an inconvenience than a convenience. International Association of Better Business Bureaus. States they care about work-home balance Pro diversity culture Author: Pittsburgh, Pennsylvania. Customer Reviews. Is this your company? I think i talked to a team lead? Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. Can you imagine what I think you can do with this lousy idea?! " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Awful. This is the email I received 12/14/22: They are not the only game in town. My husband and I tried to eat it but ended up throwing most of it away. BBB is here to help. Help even if you are not a cashier, you work for GetGo! The next best thing would be some sort of response just so I know you are aware of my issue. HIGHEST PRICES ANY WHERE! I mean every one. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Too bad. $#*! Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd.
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